BLOG

7 Ways to Optimise Your Google Business Profile

Optimising your Google Business Profile is essential for boosting your visibility in local search results. By completing your profile, using keywords, gathering reviews, and posting regularly, you can attract more local customers and grow your business. BeFindable offers a comprehensive solution to help you manage and optimise your profile, ensuring that your business stays competitive in today’s digital landscape.

In today’s digital-first world, having a strong online presence is essential for businesses of all sizes. One of the most powerful tools for local businesses is Google Business Profile (GBP), a free service that allows you to manage how your business appears on Google Search and Maps. Optimising your Google Business Profile can significantly impact your local search visibility, bringing in more leads, foot traffic, and customers.

In this article, we’ll walk you through seven effective strategies to optimise your Google Business Profile and how BeFindable can help your business stand out in local search results.

1. Complete and Accurate Information

The first step in optimising your GBP is ensuring that all your business information is accurate and complete. This includes:

  • Business name
  • Address
  • Phone number
  • Website URL
  • Business hours
  • Categories
  • Attributes (e.g., wheelchair accessibility, free Wi-Fi)

Why It Matters: The more detailed your profile, the better Google understands your business. This helps your business appear for the right searches, increasing visibility. Additionally, consistency across all online platforms helps build trust with Google and your customers.

How BeFindable Can Help: We ensure your business details are consistent across all directories, not just Google, to maximise your SEO efforts and make it easier for customers to find you.

2. Optimise Your Business Description

Your business description should highlight what makes your company unique. Google allows up to 750 characters for this, so take advantage of this space to explain who you are, what you do, and why customers should choose you over the competition.

Tips for a Strong Business Description:

  • Include relevant keywords related to your services or products.
  • Focus on your unique selling proposition (USP).
  • Make it customer-centric by addressing common pain points or needs.
  • Avoid promotional language, as Google disapproves of using sales tactics here.

How BeFindable Can Help: Our team crafts SEO-optimised descriptions tailored to your business and target audience, ensuring that your profile stands out in local search results.

3. Add High-Quality Photos

Images are essential for making a positive first impression. According to Google, businesses with photos see 42% more requests for directions and 35% more website clicks than those without.

Here’s how to optimise your GBP with images:

  • Upload high-quality images that represent your business.
  • Include a mix of interior and exterior shots, team photos, and images of your products or services.
  • Update your photos regularly to keep your profile fresh.

Pro Tip: Videos can also enhance your profile’s appeal. A short video tour or a behind-the-scenes look at your operations can help engage potential customers.

How BeFindable Can Help: We can assist in selecting and optimising images that resonate with your audience, making your profile more attractive and trustworthy.

4. Use Posts to Share Updates

Google Business Profile allows you to publish posts that appear directly in search results. These posts can feature updates about promotions, new products, events, and more. Think of it as free advertising!

Types of posts to consider:

  • Announcements: New product launches, special deals, etc.
  • Events: Inform customers about upcoming events or webinars.
  • Offers: Share time-sensitive promotions or discounts.
  • COVID-19 Updates: Keep customers informed about changes in hours, services, or health and safety measures.

How BeFindable Can Help: We create and schedule optimised GBP posts for you, ensuring your business stays active and visible on Google.

5. Collect and Respond to Customer Reviews

Online reviews are a crucial factor for local SEO rankings and customer trust. Positive reviews help build credibility, while your responses—whether to praise or criticism—show that you care about customer feedback.

How to Encourage More Reviews:

  • Ask satisfied customers directly for reviews.
  • Share a link to your GBP review section via email, text, or social media.
  • Make it easy for customers to leave reviews by providing clear instructions.

Don’t forget to respond to reviews! Engage with both positive and negative feedback to show you value customer input.

How BeFindable Can Help: We implement strategies to increase the number of reviews your business receives and provide guidelines for crafting professional responses that reflect your brand’s voice.

6. Leverage Keywords in Your Profile

Just like your website content, your Google Business Profile needs to be optimised with relevant keywords. Including keywords in your business name, description, and posts helps your profile rank higher in local search results.

Where to Add Keywords:

  • Business description
  • Services section (if applicable)
  • GBP posts
  • Q&A section (answer common customer questions)

How BeFindable Can Help: Our SEO experts conduct keyword research to find the terms your potential customers are searching for. We then integrate these keywords naturally into your GBP, improving your chances of appearing in top search results.

7. Keep Your Profile Updated

Keeping your profile information current is critical for maintaining your local search rankings. If your business hours change, or you’re running a seasonal promotion, update your profile immediately.

In addition to basic information, make sure to:

  • Regularly post new content.
  • Add new photos and videos.
  • Update service areas if you expand your reach.
  • Reflect any temporary changes due to holidays or special circumstances.

How BeFindable Can Help: We manage your profile for you, ensuring it stays up-to-date with the latest information and engaging content.

Why Choose BeFindable?

Optimising your Google Business Profile is one of the most effective ways to improve your local SEO, but it can be time-consuming and complex. BeFindable simplifies the process by offering tailored solutions for businesses looking to improve their online presence.

Here’s how we can help:

  • Comprehensive Profile Management: From setting up your profile to regular updates, we take care of everything.
  • SEO-Optimised Content: Our team creates descriptions, posts, and responses that are not only engaging but also keyword-rich.
  • Data-Driven Strategies: We use data and insights to continually refine your profile and ensure you’re attracting the right customers.
  • Multi-Platform Consistency: Your business information will be consistent across all directories, not just Google, ensuring maximum visibility.

Whether you’re a small business owner or managing a growing company, BeFindable offers the expertise and resources to help you succeed in local search.

Ready to Grow Your Business with Local SEO & Google Business Profile Optimisation?

At BeFindable, we help businesses like yours boost visibility, attract more customers, and drive growth through expert Local SEO strategies, Google Business Profile optimisation, Reviews & Reputation Management and Citation Building. Whether you need a hands-on solution or prefer to take control with our easy-to-use platform, we’ve got you covered.


Get in touch with us today to schedule a free consultation and start optimising your online presence for more leads and revenue.

Get more clicks, calls and leads with Local SEO & Google Business Profile optimisation

Feature imageFeature imageFeature imageFeature imageFeature image