Reviews & Reputation Management

All-In-One Reviews & Reputation Management, Powered By AI

93% of consumers read online reviews before selecting a business. Gain more reviews with email, SMS and in-store campaigns, monitor and respond to them faster, and showcase your success with confidence.

Get more 5-star Google reviews to increase your chance of moving up the local search rankings. Our all-in-one review and reputation management feature simplifies building trust and boosting sales through seamless customer feedback management.
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Reviews & Reputation Management

Get more reviews for your business

With BeFindable you'll get more Google reviews from your business using automated email campaigns, SMS campaigns & in-store using signage.

Add your customer or client details to the platform, and it will do the rest.

Send out email and/or SMS review invites to your customers or clients, with follow ups if necessary.
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Reviews & Reputation Management

Monitor and respond to reviews with ease

Get notifications for new reviews and respond directly in our platform. Use AI to suggest responses or automatically post responses for you.

Responding to reviews shows your customers that you care, and can also help with improving your rankings in the local search.
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Email & SMS invites

Use our templates or create your own invites for effective review collection. Our platform can automatically send out invites and reminders, based on your timescales.

In-person review collection

Get more in-person reviews with short feedback links, QR codes (we have lots of downloadable templates) or add your link or QR code to your receipts/invoices.

Automate responses with AI

Leverage AI technology to automatically generate personalised responses to reviews, ensuring timely and thoughtful engagement with your customers.

Drive revenue growth

Utilise positive reviews and efficient feedback management as a tool to attract more customers, improve service, and significantly boost your business's revenue.
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Frequently Asked Questions

Everything you need to know about Reviews & Reputation Management.
What is the Reviews & Reputation Management feature?
Our Reviews & Reputation Management feature is a powerful tool designed to help businesses effortlessly collect, monitor, and manage customer reviews across multiple platforms. It streamlines the process of gathering feedback, responding to reviews, and showcasing positive testimonials, helping you build trust and enhance your online reputation.
How does the automated review collection work?
The automated review collection feature allows you to easily request feedback from customers through customisable email and SMS templates. It guides them to leave reviews on your chosen platforms, ensuring a steady flow of authentic, positive reviews to boost your business’s online presence.
Can I monitor reviews from different platforms in one place?
Yes, our Reviews & Reputation Management features centralises reviews from Google and Facebook. This unified dashboard enables you to monitor, manage, and respond to all your reviews in one convenient location, saving you time and effort.
How can I use positive reviews to promote my business?
With our Reviews & Reputation Management feature, you can easily share positive reviews across your social media channels and website, turning satisfied customers into powerful brand advocates. This helps you build credibility, attract new customers, and enhance your overall online reputation.
Does the tool provide insights or analytics about my reviews?
Yes, the platform provides detailed insights and analytics on your reviews, including trends, ratings, and customer sentiment. These valuable metrics help you understand your customers better, identify areas for improvement, and make data-driven decisions to enhance your customer experience and reputation.
How much does the Reviews & Reputation Management feature cost?
The Reviews & Reputation Management feature is included in all plans. See our pricing page for more details.

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